In the world of building insurance, a policyholder expects that in exchange for their regular premiums, they will be protected against property damage, including that caused by water. But what if your insurer tells you they only cover visible water damage? This practice may sound fair at first, but upon closer examination, it’s deeply flawed and could even amount to insurance fraud.
Water Damage: Not Always in Plain Sight
Water damage is a leading cause of insurance claims worldwide. However, it doesn’t always appear as a burst pipe or a flooded basement. Hidden water damage, which can occur behind walls, under floors, or in other unseen parts of a property, can be equally, if not more, destructive.
Hidden water damage might reveal itself through more subtle signs such as unexplained musty odours, dampness, or a sudden increase in your water bill. This type of damage may not be immediately apparent, but it’s no less real or costly to repair.
Visible Damage Only: A Fraudulent Stance?
When insurers insist on covering only visible water damage, they are dismissing a substantial part of the potential harm that water can do to a property. They’re essentially telling policyholders, “If you can’t see it, it doesn’t exist.” This isn’t just unhelpful, it’s unfair, and can border on fraudulent behaviour.
Insurers who ignore hidden water damage are breaching their responsibility to their clients. Policyholders pay premiums with the understanding that their property will be covered for all types of water damage, not just those that can be easily seen. By refusing to honour this, these insurers are acting in bad faith.
The Hidden Costs of Ignoring Hidden Damage
Apart from the financial implications, overlooking hidden water damage also presents serious health and safety risks. Hidden water damage can lead to mould growth, contributing to poor indoor air quality and related health issues. It can also cause significant structural damage over time, jeopardising the building’s integrity.
In Summary
It’s crucial to understand your rights as a policyholder. If your insurer insists on visible water damage to validate your claim, it’s time to question their practices. Remember, all water damage, whether visible or hidden, should be covered under a comprehensive building insurance policy. Insurance is meant to provide peace of mind, not to add to your worries.